1. What sizes do you offer?
We offer a wide range of sizes, including options for plus sizes and various fits to accommodate different body types. Please check the size chart on each product page for detailed sizing information.
2. How do I care for my dress?
To ensure your dress stays in great condition, we recommend following any specific care instructions provided with your purchase. Generally, dresses can be preserved best by washing on a gentle cycle in cold water or hand washing. Avoid wringing or twisting, and hang or lay flat to dry.
3.Can I return or exchange my dress?
Yes, we accept returns and exchanges within 30 days of purchase. The dress must be in its original condition with tags attached. Please visit our Returns & Exchanges page for detailed instructions and to initiate a return.
4. How long does shipping take?
Shipping times vary based on your location and the shipping method selected at checkout. Typically,Orders are typically processed within 1-4 business days. Once shipped, standard delivery takes approximately 8-11 business days. Please visit our Shipping Policy for further details.
5. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping rates and delivery times vary depending on the destination. Please check our International Shipping page for more details.
6. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website or by visiting our Order Tracking page.
7. What if I have a problem with my order?
If you encounter any issues with your order, please contact our customer service team as soon as possible. We’re here to help resolve any concerns and ensure you have a positive shopping experience.
If you have any other questions or need further assistance, don’t hesitate to reach out to us. We're here to help!